When condonation is the right tool — and when it isn't
A condonation application is for one specific situation: you are genuinely owed a refund for a past year, but every ordinary way to file for that year has closed. While the belated-return window is still open, you simply file the belated return and claim the refund normally — condonation isn't needed and won't be entertained. It only comes into play once that window has shut and the portal no longer accepts a return for the year.
The refund also has to be real. This route recovers tax that was actually over-collected — excess TDS on your NRO interest or fixed deposits, TDS deducted on a property sale at a rate higher than your real liability, a DTAA treaty rate you were entitled to but never claimed, or excess advance tax. It is not a way to manufacture a loss or a deduction after the fact. The department will only condone the delay where the underlying claim is correct and the same income is not taxable in someone else's hands.
For a non-resident the common trigger is straightforward. TDS on NRO interest is cut at a flat rate regardless of your actual slab or treaty position, and property buyers often deduct on the full sale price rather than the gain. The result is tax sitting with the department that was never really due — and if no return was filed in time to claim it, condonation is the way back to it.
The five-year window you are working inside
Condonation does not reach back forever. Under CBDT Circular 11/2024, which sets the current rules from 1 October 2024, an application has to be made within five years from the end of the relevant assessment year. After that, the door closes for good.
It helps to keep two dates straight: the financial year you earned the income, and the assessment year that follows it. The five years run from the end of the assessment year, not the financial year.
| Income earned in | Assessment year | Apply for condonation by (about) |
|---|---|---|
| FY 2020-21 | AY 2021-22 | End of FY 2026-27 |
| FY 2021-22 | AY 2022-23 | End of FY 2027-28 |
| FY 2022-23 | AY 2023-24 | End of FY 2028-29 |
The practical reading is that older refunds expire first, so a year that is approaching its fifth anniversary is the one to act on now. Once the five years from the end of that assessment year are up, no authority can admit the claim, however genuine it is.
Which authority decides — it depends on the amount
Circular 11/2024 splits the decision by how large the refund claim is for the year, so the size of your claim tells you who you are really asking.
| Refund claimed for the year | Who decides |
|---|---|
| Up to ₹1 crore | Principal Commissioner / Commissioner (PCIT / CIT) |
| Over ₹1 crore, up to ₹3 crore | Chief Commissioner (CCIT) |
| Over ₹3 crore | Principal Chief Commissioner (Pr. CCIT) |
For most NRI refunds — over-deducted TDS on interest or a single property sale — the claim sits well under ₹1 crore, so it goes to the PCIT or CIT with jurisdiction over your case. The application is made to that authority, with the reason for the delay and the evidence that the refund is due. The circular asks the authority to dispose of it, as far as possible, within six months from the end of the month it is received, so this is not an instant process — it is a reasoned application that is examined, not an automatic credit.
What actually persuades the authority
Two things have to land together: a believable reason the return was late, and clean proof the refund is genuinely owed. A bare request to file late, with no explanation and no documents, is the kind that gets refused.
On the delay, the authority is looking for a reasonable cause and genuine hardship — not a deliberate choice to sit on it. For NRIs the honest reasons are often the convincing ones: you were living abroad and didn't know TDS had been cut, you only discovered the deduction when you checked Form 26AS or the AIS years later, a property buyer deducted and deposited TDS without telling you, or illness or a family event kept you from filing. The explanation should be specific to your facts rather than a template.
On the refund itself, the proof is documentary: Form 26AS and the AIS showing the TDS that was deducted, the TDS certificate (Form 16A) or the buyer's Form 16B for a property sale, bank and interest statements, and — where a treaty rate is the basis — your Tax Residency Certificate and Form 10F (now Form 41 from FY 2026-27 under the Income-tax Act 2025). The application sets out the computation so the authority can see the refund figure is correct, not asserted. The stronger and more self-contained that pack, the cleaner the order condoning the delay.
A worked example — Arjun's NRO TDS from four years ago
Arjun, an NRI in Australia, kept a set of NRO fixed deposits in India. For the year he earned about ₹6 lakh of interest, his bank cut TDS at the flat 30% rate — roughly ₹1.8 lakh — even though, on the India-Australia treaty rate of 15% and after his basic exemption, his real liability was far lower. He never filed a return for that year because he assumed the TDS settled everything, and only noticed the over-deduction when he pulled his Form 26AS while sorting out a later year.
By then the belated-return window for that year had closed, so a normal filing was impossible. The year, though, was still inside the five-year condonation window measured from the end of its assessment year, and the refund claim was well under ₹1 crore — so it fell to the PCIT to decide.
The application explained the delay honestly: living abroad, unaware the bank had deducted at the full rate, discovered only on later review of 26AS. It attached the 26AS and AIS showing the ₹1.8 lakh deducted, the interest statements, and the Tax Residency Certificate and Form 10F supporting the 15% treaty rate, with a computation showing the refund due. Once the delay was condoned, the return was filed for that year and the refund processed. Arjun recovered the over-deducted tax — but, because this was a belated claim condoned under Section 119(2)(b), no Section 244A interest was added on top. The figures are illustrative; the lesson is that the tax was recoverable years later, just without interest.
The one thing not to expect — interest on the refund
On a normal, on-time refund the department adds interest under Section 244A for the time it held your money. On a refund claimed through condonation, it does not. Circular 11/2024 is explicit that no interest is admissible on a belated claim of refund, so you recover the tax that was over-collected but nothing for the years it sat with the department.
That is the real cost of waiting, and it is worth naming plainly: the longer a genuine refund goes unclaimed, the more interest you forgo, and past the five-year mark you lose the principal too. The trade-off is simple — condonation gets the tax back when the ordinary routes are closed, but it is always better to claim a refund inside the normal window where the 244A interest is paid.
Where a refund is still recoverable through an ordinary belated return, or where the over-deduction spans several open years, that is the past-year recovery route rather than condonation, and the two are often scoped together so each year is claimed the cheapest way it can be.