Our story
NRIs are 1.8% of the book.
That's why they wait.
Every Indian bank and fintech has “NRI first” on a slide somewhere. In the next meeting, “park the NRI queue behind the resident backlog this quarter.” It's not malice, it's math.
Why we exist
The 1.8% Problem
We've worked in and around Indian banks and fintechs long enough to recognise the same pattern everywhere. NRIs are ~1.8% of a typical bank's customer base. That number shows up in every operations meeting as a reason to deprioritise the NRI queue.
So you get the slowest turnaround. The helpdesk that closes before Gulf evenings begin. The document verification that asks you to fly to Bangalore for a signature. “We'll revert in three weeks.” The ₹80,000 “NRI markup” on work a resident pays ₹5,000 for.
Every person we've met who works in NRI banking knows this. Most of them are trying. But a company organised around volume cannot treat a 1.8% segment like it matters, the incentives point the other way.
“The CA who picks up your case on day one is the same CA who files your refund claim in month six. No handoff queue, no ticket rotation, no new intern next quarter.”
That's the bar we set for TrustNRI. No “NRI markup.” No sales pitch disguised as advice. A fixed fee on everything, refund recovery included, quoted before we start and never a share of what comes back. The same fee a resident would pay for the same work.
We cover every Section, every Form, every country. We publish our fees. We publish our math. We cite the Income-tax Act. We explain what we don't know as clearly as what we do. And we only recommend a product we'd use ourselves.
This is the company we wish had existed when we watched NRIs get told “come tomorrow” for the tenth time. It's built for the 1.8%. It exists because nobody else would.
What we stand for
Four principles. No fluff.
Knowledge before products.
We're the independent authority on NRI tax and finance. We don't sell mutual funds, insurance, or banking products. We explain them, rate them, and show you the real post-tax return.
A fixed fee, quoted first.
Every piece of work, refund recovery included, is a fixed fee quoted in writing on the free call before we start, never a share of your refund. The same fee a resident would pay for the same work.
Every country. Every section. Every form.
52 countries mapped at Article level. Every Section an NRI bumps into, 90, 91, 148, 197, 244A, 288, 119(2)(b), has a page. That's the bar.
Honest, or nothing.
Math-led, public-data-only comparisons. Right-of-reply before we name any company. Visible corrections when we're wrong. We'd rather publish nothing than publish flattery.
₹12Cr+
recovered (paid recovery cases)
4,200+
NRIs helped (incl. free tool users)
31
countries covered
₹67,000
avg recovery per paid case
TrustNRI is a technology platform. All tax services are delivered by practising CAs registered with ICAI. Metrics shown are cumulative as of April 2026 and represent actual client cases, individual results vary based on country, investment type, and treaty eligibility.